Terms of Service
Last updated: 2026-09-28 — DRAFT, pending owner sign-off
These Terms of Service ("Terms") govern your use of the MilkNHoney mobile application ("the app"), developed by MilkNHoney ("we", "us"). By downloading, installing, or using the app, you agree to these Terms. If you don't agree, please don't use the app.
1. What the app does
MilkNHoney lets you scan a product's barcode or QR code (and optionally photograph an ingredients label for OCR) to get an ingredient-safety score, FDA recall matching, and in-app recall alerts, plus optional shopping lists and dietary-preference matching. Price features (price reports and price comparison) are turned off in the 2026 beta. The app is free; there is no paid premium tier and no in-app purchase in the current build. If paid features are introduced later, these Terms will be updated to describe pricing, billing, and cancellation before any charge is introduced.
The app is available internationally. Where a feature depends on a region-specific data source (e.g. FDA recalls, USDA ingredient data, US-focused retailers), that's noted in-app; regulatory citations and safety data reflect a mix of jurisdictions and aren't limited to any one country.
2. Not medical, legal, or safety advice
The ingredient-safety ratings, flags, severity labels, dietary-restriction/allergen flags, and nutrition-based diet compatibility checks shown in the app are for informational purposes only and are not medical, legal, or professional safety advice. The app is not intended to diagnose, treat, cure, or prevent any disease or condition, and is not a substitute for professional medical advice, a doctor, or a registered dietitian. This includes the dietary-preference features covering diabetes-relevant, keto, low-sodium, low-fat, and high-protein checks: these compare a product's listed ingredients and, where available, its label nutrition facts against generic, publicly cited thresholds (see in-app sourcing) — they are not personalized to your medical history, medications, allergies' severity, or a clinician's guidance, and are not a certified or lab-verified check. Nutrition-based checks that lack real per-serving label data are shown as "uncertain," never guessed; even a "compatible" or "restricted" result can be wrong if the underlying label data is wrong, outdated, or the product's formulation has changed. The underlying ingredient and nutrition databases are a work in progress, may be incomplete, and reflect a mix of official regulatory actions, third-party label data, and independent/consumer research that may be disputed or later revised. Always read the actual product label and consult a qualified professional for medical or dietary decisions, especially regarding allergies, diabetes or other medical conditions, medications, or pregnancy. Never use this app as your sole basis for a medical or dietary-management decision.
3. Accuracy and limitations
Product, ingredient, recall, and pricing data comes from third-party sources (Open Food Facts, USDA FoodData Central, FDA's openFDA, Open Prices, OpenStreetMap, SerpApi when used, and others) — see the Privacy Policy for details on what's sent to each. This data may not be complete or fully current: product formulations change, ingredients can vary by region, and barcode/UPC matching can occasionally be wrong. We don't control the accuracy, completeness, or availability of third-party data and aren't responsible for errors in it. Price and store information in particular may be outdated or crowdsourced and should be verified before making a purchasing decision. Recall matching uses openFDA data loaded by the app and isn't guaranteed to be instantaneous or complete.
Users should independently verify critical product information themselves, especially for allergies, medications, and other health-sensitive decisions.
4. Your account
Creating an email (or Google/Apple) account is optional. To save products to the shared product database and apply fair daily limits, the app also creates a guest (anonymous) account for your install automatically; it has no email or name, and you can delete it in Settings like any account. You're responsible for keeping your login credentials secure and for all activity under your account. You must be at least 13 years old (or the minimum age required in your country to use online services without parental consent) to use an account.
5. Acceptable use
You agree not to: use the app to violate any law; attempt to reverse-engineer, decompile, scrape, bulk-extract data from, or circumvent rate limits on the app or the third-party APIs it calls; submit false or misleading price reports or reviews; or use the app in any way that could disable, overburden, or impair it for other users.
6. Content you submit
If you submit a product photo, product details, a correction, or other content (and, when price features are enabled, a price report via Open Prices), you're responsible for that content and confirm you have the right to share it. Products you look up, rate or add are saved to MilkNHoney's shared product database for all users. Open Food Facts: product information from labels you photograph or type may be sent to Open Food Facts by MilkNHoney's own account (filling only fields it doesn't have) and published there publicly and permanently under the Open Database License (ODbL 1.0); by submitting it you agree to this and grant MilkNHoney the right to share it on those terms. Receipt prices are kept private to your account and are not published. Public submissions cannot be undone once sent (see the Privacy Policy).
7. Third-party services
The app integrates with, among others: Open Food Facts (product/ingredient database, and contributions as described above), USDA FoodData Central (nutrition data), OpenStreetMap services (Nominatim, Photon, Overpass — recognizing a receipt's store), openFDA (recall data), OCR.space (ingredients and receipt photo text extraction), Supabase (accounts and database), and Sentry (crash/error monitoring). Price-related integrations (Open Prices, SerpApi, Kroger) are present in the code but turned off in this version. Each service has its own terms and privacy policy; we aren't responsible for their accuracy or availability. The app does not process payments itself and may link out to retailers (including Instacart search) for checkout.
8. No warranty
The app is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.
9. Limitation of liability
To the maximum extent permitted by law, MilkNHoney and its developers are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the app, including but not limited to reliance on ingredient-safety ratings, recall data, or pricing information, or loss of data, profits, or business interruption.
10. Indemnification
You agree to indemnify and hold harmless MilkNHoney from any claims, damages, or costs arising from your use of the app, your violation of these Terms, your violation of any law or third-party rights, or your reliance on app data — including ingredient-safety ratings, recall matches, and dietary-restriction, allergen, or nutrition-based diet compatibility results — for health, medical, allergy, or dietary-management decisions.
11. Changes to the app or these Terms
We may update the app or these Terms at any time. Continued use of the app after an update to these Terms constitutes acceptance of the revised Terms. Material changes (e.g. introducing paid billing) will be called out clearly.
12. Termination
You may stop using the app and delete your account at any time. We may suspend or terminate access for violations of these Terms, illegal or harmful use, or discontinuation of the service.
13. Governing law and dispute resolution
These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, USA, without regard to its conflict of laws principles — regardless of the country you access the app from, since the app itself is offered internationally. Any dispute will first be pursued through good-faith negotiation between the parties; if unresolved, through binding arbitration where enforceable by law, or otherwise in the courts of Wisconsin.
14. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
15. Contact
Website: milknhoneyapp.com
Questions about these Terms: email support@milknhoneyapp.com.